Refund policy

Refund Policy

At The Bean Studio Bda, we take pride in delivering high-quality luxury gifts and ensuring each order is carefully prepared and handled with attention to detail.

All Sales Final (Perishable / Customized Items)

Due to the nature of our products, many items are perishable, custom-made, or prepared to order, and therefore all sales are final. We do not accept returns or exchanges on these items.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with your order number and supporting photos. We will review the issue and, where applicable, offer:

• A replacement item, or
• Store credit, or
• A partial or full refund (at our discretion)

Non-Delivery Issues

If your order has not been delivered within the expected timeframe, please contact us so we can investigate with the courier. Claims for non-delivery must be made within 7 days of the expected delivery date.

Refund Processing

Approved refunds (if applicable) will be processed back to the original payment method within 5–10 business days, depending on your bank or card provider.

Contact Us

For any questions regarding your order, please contact:
hello@bstudiobda.com